While you can create your own LLC, the process for doing so varies from state to state, so there’s no uniform process for forming one. This can make it complicated and time-consuming. Some entrepreneurs choose to hire a business attorney to form their limited liability companies, but this route can be expensive, costing hundreds or even thousands of dollars in attorney’s fees.
The other option is to hire an LLC formation service to form your company. There are many companies that offer limited liability company formation services online, and it’s sometimes difficult to determine which one has your best interests in mind. If you’re looking to form your own LLC, but you’re not quite sure where to turn, we hope that our comprehensive reviews can help you decide.
In this review, we’ll take a close look at ZenBusiness, one of the top service providers in the industry. Are we the right service to form your new LLC?
About ZenBusiness

ZenBusiness automates several different parts of the business formation process in order to offer our customers the lowest possible price points.
ZenBusiness has only been around for a few years, but we’ve steadily increased our foothold in the online business services industry, with thousands of customers served to date. We want to form one million new businesses by 2024, and we’ve laid the groundwork to do just that!
Our mission statement is as follows: “We are a small business that is excited about helping other entrepreneurs realize their dreams of creating and growing a successful business. By making business formation easy and affordable, we hope to foster a small business community where owners can connect on a local and national level, and help each other grow.”
One fun fact about ZenBusiness is that we’re registered as a public benefit corporation (PBC), and we pursue several charitable efforts. We partner with Kiva.org to provide lending options to low-income families and individuals, and we also regularly loan money to women-owned and minority-owned businesses to help even the playing field for American business owners.
30-Second Summary of Our Review
We think ZenBusiness is the best LLC service online. Our prices are unbeatable, our customer feedback is almost universally positive, and our formation packages are stuffed with valuable features.
ZenBusiness is a recent addition to the business formation industry, as we opened in 2015. Our Texas-based company is trying to flip the online business services market on its head by offering highly affordable LLC and corporation formation services that still include everything you need to get a business up and running.
ZenBusiness receives excellent customer feedback, with more than 10,000 reviews and nearly universally positive reviews. For affordable and reliable LLC service online, ZenBusiness has an offer that we think compares favorably to any other.
ZenBusiness Strengths
- Fantastic customer feedback – It’s difficult to find more than a small handful of negative reviews for ZenBusiness. The vast majority of our 10,000+ reviews are positive.
- Inexpensive LLC and corporation formations – ZenBusiness offers some of the lowest prices in the industry for business formation service, while still providing clients with a nice selection of features.
- A dedication to giving back – ZenBusiness is a public benefit corporation (PBC), and we dedicate a portion of our revenue to helping disadvantaged entrepreneurs grow successful companies.
ZenBusiness Weaknesses
- While we have already formed thousands of businesses, we cannot yet claim to have served as many customers as some of the industry giants, like LegalZoom and Rocket Lawyer.
Pricing & Additional Features
- Starter (FREE) – This package includes a business name availability check, along with the preparation and filing of your articles of organization, then adds a statement of the organizer, a risk-free accounting assessment, and ZenBusiness Money Essential (expense tracking and deduction tagging) to round out a formation package that has plenty of value. Please keep in mind you still need to pay the required state filing fee.
- Pro ($199/year) – This package includes all features of the Starter package, then adds annual report service, up to two amendments, a custom LLC operating agreement, and prioritized processing over Starter package purchasers.
- Premium ($249/year) – This package includes all features of the Pro package, then adds rush processing, along with offers for domain name registration, a business website, a business email address, and a domain name privacy feature.
ZenBusiness vs Other LLC Services
When compared to other options in the industry, ZenBusiness almost always stacks up favorably. Very few competitors can touch our excellent combination of pricing and features, and our customer feedback is tough to top.
For more information, take a look at our list of the top 13 LLC services available online.
Online Customer Reviews
We found more than 10,000 ZenBusiness reviews on Trustpilot, and 97% of them are positive in nature. Our reviewers clearly enjoy our affordable business entity formation service, and they also frequently comment on the ease of use provided by ZenBusiness.
Customer Service Quality
You can reach the ZenBusiness customer support team by phone, email, or web chat.
In general, ZenBusiness has a service department that can compete with any other company in this industry. We pride ourselves on continuously improving the responsiveness and helpfulness of our customer support, and we think you’ll agree that we provide high-level service to all of our clients.
Main Reasons to Use ZenBusiness
If you’re looking for a free LLC formation service (state filing fee not included) that still provides everything you need, ZenBusiness is a great option. Additionally, our customer feedback is exceptional.
Main Reasons Not to Use ZenBusiness
If you place a high degree of importance on experience, we will readily admit that we have not yet formed millions of businesses like some of our big-business competitors (LegalZoom, Rocket Lawyer, etc.) have.
Conclusion
Overall, we think that ZenBusiness stacks up favorably when compared to any competitor. Our pricing is fantastic, with a $0 + state fee LLC formation package that allows you to get your business up and running while only paying your state’s required fee. In addition, our spectacular customer feedback is a great attribute that provides peace of mind.
