The limited liability company is an increasingly popular business structure in America, with thousands of new LLCs being formed every day. The LLC is effectually a hybrid business type, occupying the space between the rigid formalities of a corporation, and the casual nature of a general partnership or sole proprietorship.
If you want to form an LLC in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including court summons and other official correspondence from your state government.
There are many companies that offer LLC setup services and registered agent services online, and it’s sometimes difficult to determine which one has your best interests in mind. In this comparison, we’ll take a close look at MyCorporation and InCorp. Which one is the better choice to form your new LLC and provide registered agent service?
30-Second Summary Of MyCorporation VS. InCorp
MyCorporation receives solid customer reviews, and they also offer good support. However, the issues with MyCorporation start with their $34 shipping fee, which is not added into the advertised price of their packages. This is a rather lofty fee considering all it covers is mailing a few pieces of paper. In addition, they offer “rush processing” for $100 or more, but they don’t indicate how much this speeds up your turnaround time.
InCorp is best known for their impressive registered agent service pricing, which starts at just $99 per year, and they also offer volume discounts. They have plenty of experience and a large roster of active registered agent clients. While InCorp does provide LLC formation service, it’s a somewhat uninspired barebones offering.
This is a close competition, and overall we feel like these companies are quite comparable. However, we slightly prefer InCorp for the combination of LLC formation and registered agent, so they are our overall pick.
We Recommend Zen Business
These LLC Services vs Other Options
Overall, InCorp ranked #12 on our list of the best LLC formation services, and they came in sixth on our registered agent service guide. As for MyCorporation, they rank ninth in our registered agent guide, and they’re in the #10 spot in our LLC guide.
There are plenty of competing services in this industry though. If you want more information about two of the most popular options, check out our Zen Business vs LegalZoom comparison guide. To see our entire comprehensive guide to LLC formation services, this LLC review article runs down our top 14 options, including a spotlight on Zen Business, our top pick.
Pricing & Additional Features
MyCorporation:
- LLC formation (starts at $133) – MyCorporation’s Basic package includes only the necessary features to form an LLC, like a business name availability check, and the preparation and filing of your articles of organization. However, for an additional $25, they’ll add one year of managed annual report service.
- Registered agent ($120/year) – MyCorporation charges an annual fee of $120 for registered agent service, which does not include any additional features beyond the basics of registered agent.
Who should use their services? MyCorporation really doesn’t stand out from the pack in any specific way. There’s certainly nothing wrong with purchasing LLC formation or registered agent services from them, but there’s also no real reason to recommend them.
InCorp:
- LLC formation ($99) – InCorp only has one LLC formation service package, which costs $99 plus state fee. It just includes the basic elements of forming a company: a business name availability check, and the preparation and filing of your articles of organization.
- Registered agent ($99/year) – If you purchase one year’s worth of registered agent service from InCorp, they will charge you a flat rate of $99. However, if you prepay for future years of service, they’ll cut their rates as follows: 2 years ($89.10/year), 3 years ($80.52/year), 5 years ($66.56/year). One unique feature of InCorp is their EntityWatch system, which provides real-time information regarding the status of your business entity, and also helps prevent corporate identity theft. They also provide access to a convenient compliance calendar.
Who should use their services? We think InCorp’s registered agent service offering is appealing to any entrepreneur looking for reasonably priced service. However, we’re not quite sure who they’re trying to appeal to for LLC service. Their formation package is underwhelming and hard to recommend.
Total Price for LLC Formation + 1 Year Registered Agent
MyCorporation: $253 (plus state fee)
InCorp: $198 (plus state fee)
Customer Satisfaction
MyCorporation: MyCorporation doesn’t have a ton of online customer feedback, but what they do have is mostly positive. Their largest collections of reviews are on Google, where they have 148 reviews and a perfect 5-star rating, and on Trustpilot, where they have 200 reviews and a 3.5 out of 5 star score. Their customers typically discuss how pleased they are with MyCorporation’s customer service department, and they also appreciate how simple they make the formation process.
InCorp: We were able to track down 95 reviews for InCorp, as they have 61 reviews on the Better Business Bureau website, along with another 34 on Facebook. Their reviews are decent, but not spectacular. In their positive reviews, InCorp clients discuss the quality customer support they receive, and also highlight the company’s ease of use. On the other hand, they do have some negative reviews that mostly revolve around customers having difficulties canceling their services.
Quality of Customer Service
MyCorporation: With MyCorporation, you can access their customer support team via either phone or email. Either way, their support reps are quite responsive, as we’ve never had to wait on hold for long, and they also reply to emails quickly. Their representatives are highly trained, and they’re capable of answering difficult questions. We’re pleased with the quality of their support overall.
InCorp: You can access InCorp’s customer support representatives via phone, email, or web-based chat. If you prefer support in Spanish, they have bilingual reps available during all standard operating hours, which at InCorp run from 9am to 9pm ET every weekday. No matter which method you prefer for contacting their support department, they have quick response times, and their representatives are friendly and helpful.
Company Stats and Track Record
MyCorporation: Since they opened in 1998, MyCorporation has served over a million clients. They’re based in California, but they provide business services in all 50 states. They offer a wide variety of business services, and we appreciate their level of transparency. You can actually contact their CEO directly on Twitter @deborahsweeney if you have any questions or comments about their service.
InCorp: InCorp was founded in 1998, and with over 125,000 active registered agent clients, they’re the fourth-largest national registered agent service in America. InCorp also provides business formation services, and their EntityWatch compliance management feature is a unique benefit.
Final Scores and Our Recommendation
We Recommend Zen Business
MyCorporation (3.8/5): MyCorporation has some aspects we appreciate, and they stack up favorably against some competitors due to their solid customer reviews. Still, we think InCorp is pretty clearly the better option here, due to their outstanding registered agent service offering.
InCorp (3.9/5): InCorp is one of the best registered agent service providers in the entire industry, as their low price points and valuable features are a winning combination. Their LLC formation service is underwhelming though.
Our Favorite Service – Zen Business (4.9/5): While we really appreciate both InCorp and MyCorporation, Zen Business is actually our favorite LLC formation service. For just $39, they’ll provide the full formation process of your LLC, while also including a year of registered agent service. It’s one of the lowest price points in the industry for this combination of services, and you won’t have to sacrifice anything when it comes to features.